بانيان تري ماياكوبا

ملاحظة Tripadvisor 5.0/5 4,590 أراء

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Ctra Federal Chetumal Pto Juárez, Chetumal Puerto Juárez Km. 298, Playa del Carmen, Quintana Roo,, 77710 بلايا ديل كارمن Playa del Carmen, المكسيك

الوصف

خدمات الفندق الإضافية

  • تحتوي جميع الفيلات والأجنحة لدينا على حوض سباحة مدفأ خاص ودراجتين مجانيتين أثناء الإقامة

  • مركز لياقة مجهز بشكل رائع

  • ملعب الجولف أل كاماليون El Camaleon حيث ستتم استضافة بطولة PGA

  • حوض سباحة خاص في كل الفلل

  • شاطئ خاص

الإقامات المتوفرة لدينا

موقع الفندق

بانيان تري ماياكوبا

Ctra Federal Chetumal Pto Juárez, Chetumal Puerto Juárez Km. 298, Playa del Carmen, Quintana Roo,
77710 بلايا ديل كارمن Playa del Carmen
المكسيك

نظام تحديد المواقع العالمي (GPS):20.679979, -87.022125

الهاتف

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

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اطّلع على المزيد

تقييم TripAdvisor  5.0/5  4,590 أراء

2024 شهادة تميّز

This was our second time at BanyanTree Mayakoba! WE ABSOLUTELY LOVE IT HERE! AHHMAZING!!!!!!!!!!!!!!!!!!!!!!!!!

ملاحظة Tripadvisor 5.0/5

Melanie A Couples - تقييم TripAdvisor المعتمد

This was our second time here! My husband and I absolutely LOVE it here! So relaxing and the service is above and beyond. Staff is amazing and so welcoming! Rooms are super private! We like staying on the beach side villas! We highly recommend Banyan Tree Mayakoba! We can’t wait to come back!

Dear Melanie A, I would like to thank you for having chosen to come and stay at our resort during your recent visit to the Mayan Riviera. We are aware of the vast array of options for accommodation in the area so we feel privileged to have been chosen by you, and thank you for taking the time to share your experience with the Trip Advisor community. Knowing that you were satisfied with your stay makes us feel very proud of our hotel and the staff who make it all possible, striving to provide our guests with genuine attention from arrival to departure. It is very satisfying for us to receive such wonderful comments and descriptions, highlighting the beautiful hotel and above all, to recognize the hospitality of our collaborators, who make everything possible. Looking forward to welcome you once again and give us a chance to pamper you in our Sanctuary for the Senses! Kind Regards, Juan Carlos Cardona General Manager

Beautiful resort with top amenities and great service

ملاحظة Tripadvisor 5.0/5

TrulyGoBlue تقييم TripAdvisor المعتمد

We had an excellent stay at this fabulous resort. We were there for a small beach wedding of 30 people, which was catered and managed well. The smallest villas are 3200 sq feet and very spacious, with their own private pool. I didn't see the larger ones but who needs them? The staff always had a smile on their faces. We had a minor hiccup with our reservation on their end, and some maintenance issues, but the general manager, Rafael Del Corral, was 100% committed to making things right. Brenda in reception also went the "extra mile". It is easy to make a request for a golf cart transportation or room service merely by texting (SMS) or with WhatsApp, 24 hours a day. WiFi coverage was great, and the restaurants served extensive and great food. The breakfast brunch was huge! Nice gym too! Onsite spa (we didn't use it). Kids were welcome but seldom caused an issue during our stay - except for one loud nearby villa. I wish they had a place to get an ice cream or gelato or light snack a bit lower cost, but perhaps they will add this in the future.

Dear TrulyGoBlue, Thank you for your stay at Banyan Tree Mayakoba and thank you for taking the time to share your experience with the TripAdvisor community. It is very satisfying for us to receive this kind of comments and descriptions about the hotel services, the quality of the food and we are glad you had a pleasant experience in our Sanctuary for the Senses, we strive to provide a high-quality service for each of our guests. We also appreciate the mentions to the collaborators, for them it is a pride to see their names on this platform and to be recognized by you, our guests. We look forward to welcoming you with your lovely family back to Banyan Tree Mayakoba in the near future. Sincerely, Juan Carlos Cardona General Manager

Amazing kids club crew!

ملاحظة Tripadvisor 4.0/5

Tiffany L تقييم TripAdvisor المعتمد

The highlight of the trip was the beautiful pool set on the picturesque beach. We spent most every day, all day there and the kids club was smartly located nearby. My 5 and 7 year old loved the kids club and not for what it offered but because of who worked there. Maggie and Narni are amazing! I told Maggie I wish I could bring her home with me. Three things prevented this from being 5 stars. Our 3 bedroom villa was a far distance from the beach. Your methods to getting there are either bike or golf cart. At popular times you have to wait 10/15 minutes for a cart so we found the bike fastest and a scenic ride however with a 3 year old there was no way for him to join us biking (no trailers or toddler seats) so we’d split up. Second is the price of some of the meals. The Mexican night was $175 per adult. I had chips/guac, 3 tacos and a churro with no margaritas. It was great fun, a piñata for the kids and a mariachi band however still pricey for the food. The Tomahawk steakhouse is also pricey however, at least comparatively it’s somewhat worth it. Finally, there are only 5 beds next to the pool at the beach and people would head down early to save them. The frustrating part is some people would save them and never use the pool, but there were no other places near the pool to sit. As someone with kids we’d get a chair on the beach but spend our whole time in the pool.

Dear tiffanyIQ6411V1, Thank you for your stay at Banyan Tree Mayakoba and thank you for taking the time to share your experience with the TripAdvisor community. It is very satisfying for us to receive this kind of comments and descriptions about the hotel services, the quality of the food and we are glad you had a pleasant experience in our Sanctuary for the Senses, we strive to provide a high-quality service for each of our guests. We also appreciate the mentions to the collaborators, for them it is a pride to see their names on this platform and to be recognized by you, our guests. We look forward to welcoming you back to Banyan Tree Mayakoba in the near future. Sincerely, Juan Carlos Cardona General Manager

Exceeded expectations in every way

ملاحظة Tripadvisor 5.0/5

audted تقييم TripAdvisor المعتمد

Every step of the way Banyan Tree Mayakoba exceeded our expectations on our vacation. The beautiful grounds, amenities and especially the service was incredible. I have stayed at many high end hotels in beautiful locations and none have surpassed the experience here. From Juan who would keep in contact with me daily for any needs we had--ice, jacuzzi temp etc to Xiemena who was an absolute ray of sunshine every morning to each of the staff we encountered through housekeeping, pool maintenance, reception, valet--the level of kindness and service was exceptional. It was our first visit but certainly won't be our last!

Dear audted, Thank you for your stay at Banyan Tree Mayakoba! and thank you for taking the time to share your experience with the TripAdvisor community. It was an honor to hosted you and it is indeed a pleasure to receive such a nice review highlighting our, facilities, services and most of all, our staff professionalism and kindness. We do our very best to ensure our guests are taken care of from the moment they arrive until the time of departure and I’m extremely proud on the great feedback. We look forward to welcome you once again and give us a chance to pamper you in our Sanctuary for the Senses! Kind Regards, Juan Carlos Cardona General Manager

A great return visit

ملاحظة Tripadvisor 5.0/5

SRB2013_B العائلات - تقييم TripAdvisor المعتمد

Banyan Tree Mayakoba never disappoints. From the serene location, to the service, make sure to visit soon. Our beachfront villa “hosts” (i.e., personal concierges/butlere) Regina and René handled all our needs — we recommend the beachfront rooms, for sure. Pepe (aka José), our host for our in-villa BBQ of the most delicious fajitas, was magnificent. The waiters at Sands Beach Club were great (after a slow start to service on our first day) as were the restaurant managers at Sands and Cello, where we had a lovely meal and excellent Prosecco. Diego at the beautiful spa was awesome, too!

Dear SRB2013_B, Thank you for your stay at Banyan Tree Mayakoba! and thank you for taking the time to share your experience with the TripAdvisor community. It was an honor to hosted you and it is indeed a pleasure to receive such a nice review highlighting our, facilities, services and most of all, our staff professionalism and kindness. We do our very best to ensure our guests are taken care of from the moment they arrive until the time of departure and I’m extremely proud on the great feedback. We greatly appreciate the comments that refer to our collaborator, It is always a great motivation for the team when they see their names mentioned by the guest and it gives them a feeling of pride to have been delivering the service that is expected. Hopefully we can welcome you back in the near future and give us the opportunity to pamper you in our Sanctuary for the Senses! Kind Regards, Juan Carlos Cardona General Manager

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منشآتنا الأخرى القريبة

جميع فنادقنا في بلايا ديل كارمن Playa Del Carmen

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.